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Here is why HR needs to be embedded into any organisation’s business strategy

13 July 2022, Dubai, UAE:

"Many work pillars we’ve come to know and embrace have been dismantled one by one.

Here is why HR needs to be embedded into any organisation’s business strategy
Wednesday 13 July 2022

13 July 2022, Dubai, UAE:

"Many work pillars we’ve come to know and embrace have been dismantled one by one.

From remote working to shorter work weeks, there have been many variations of the increasing penchant for better integrating work and life. The question then becomes – What does the future of work really look like and how do we navigate through the Great Resignation or Great Re-shuffle?" In a new article with Gulf NewsDebra Teles, GVP, People and Culture, shares her thoughts on the future of work. Read the article below, or in its original location in Gulf News here: https://gulfnews.com/business/analysis/here-is-why-hr-needs-to-be-embedded-into-any-organisations-business-strategy-1.89115513

Many work pillars we’ve come to know and embrace have been dismantled one by one. From remote working to shorter work weeks, there have been many variations of the increasing penchant for better integrating work and life. The question then becomes – What does the future of work really look like and how do we navigate through the Great Resignation or Great Re-shuffle?

Attempts have been made to answer this, but nothing that really captured a definitive image of what the future holds for both employers and employees. In the region, governments have tried to weigh in – with the UAE implementing a 4.5-day work week for public sector workers. Some countries and multinational organisations are ahead of the game by creating ultra-flexible work setups for people. Other companies in the UAE are even taking it a step further, going as far as ‘individual contracting’ for top talent.

As we are navigating the Great Resignation and 4IR (Fourth Industrial Revolution), companies are forced to revisit ‘the worth it factor’. This will need to go far beyond pay and benefits, addressing the overall value proposition of employers to remain relevant in the competition for top talent.

Companies need to embark on a transformational journey by creating an encompassing organisational culture, that not only promotes the wellbeing of everyone, but puts people first.

Work-life integration vs balance

The pandemic has challenged many belief systems around work and employment. It’s becoming more apparent how the pandemic has fundamentally transformed the way we feel about our work, the way we work, do business and meet customer needs.

To achieve this transition toward a more integrated way of working, the HR function should not be independent of other business streams, and a cohesive transformation strategy creates space for this integration. The rise of ESG principles also adds a layer of motivation for employers to inspire effective corporate cultures – another layer of pressure to be more creative and innovative.

This mindset opens a whole new world of possibilities in human resources, especially for big employers such as Al Ghurair. One effective way to tackle this is to embed and deliver the business strategy through a robust ‘People Strategy’, – ensuring that key units and managers across the organisation are upskilled and reskilled to deliver the change required.

As a function, HR is now, more than ever before, actively engaged in overall business strategy. The challenge we face now is in innovating organisational structures and identifying critical roles that did not exist in the past, whilst retiring those that have become obsolete. Through this renewed organisational design, we need to first identify the skills relevant for future-proofing businesses and then adapt in recruiting and retaining these skills within the organisation.

Technology changes the game for HR

The new wave of challenges and opportunities in HR management is heavily driven by technology – with the rise of AI, big data, and machine learning increasingly permeating the HR practice. Leaders in human resource are under renewed pressure to fully take advantage of the promises of technology – across the different functions from recruitment to talent retention, all while driving organisational culture towards a data insights and solution culture.

These applications are especially helpful for big employers, who by virtue of employing thousands have become custodians of massive data. Technology provides the tools not only to safeguard this information but also to use them in making data-driven decisions and crafting people-centred HR practices.

At the onset, the Metaverse may serve to expand business models and drive change in the way business communicates with all its stakeholders. As adoption across the four generations increases, HR leaders too will need to re-evaluate the way we acquire talent, communicate with our people, how to make hybrid-work work, and most importantly, how we upskill and reskill our people.

UAE: Keeping the real estate momentum going

24 June 2022, Dubai, UAE:

In a new Op Ed with Gulf Business, Sultan Al Ghurair shares his insights into the UAE real estate market, and how the growth trajectory can be maintained.

UAE: Keeping the real estate momentum going
Friday 24 June 2022

24 June 2022, Dubai, UAE:

In a new Op Ed with Gulf Business, Sultan Al Ghurair shares his insights into the UAE real estate market, and how the growth trajectory can be maintained.

Recent months have boldly played around different recovery scenarios for the UAE’s real estate sector – some say it’s driven by the government’s stellar handling of the Covid-19 health crisis; others pin it down to the recently concluded Expo 2020 Dubai.

Wherever the conversation goes, we know the recovery story borrows its plot points from a combination of both factors. The pandemic made the world realise the importance of global mobility – and this seems to be the UAE’s strategic approach in stimulating the economy, with the real estate industry as one of the biggest winners.

The important question to ask is how do we keep this real estate momentum going?

The year 2021 showcased an extraordinary display of resilience from Dubai. After a tumultuous year of global economic standstill, the emirate’s economy expanded at an estimated 3.5 per cent. The government played a huge role in ensuring the economy endured the pandemic – from introducing short-term economic relief packages, to relaxing visa and social regulations, to continue attracting talent and investment.

According to S&P Global, this growth is set to continue in 2022, with the GDP predicted to increase by 2.5 per cent and 2 per cent in 2023. Dubai’s population is also forecast to rise 2 per cent per year in 2022 and 2023. These numbers aided the much-anticipated comeback of Dubai’s property market, as investors and residents gradually regained their confidence in the emirate’s, and the wider UAE’s, economic health.

Transactions surged 60 per cent last year, while average annual prices of residential properties jumped 9 per cent and 6 per cent in Dubai and Abu Dhabi respectively, by December 2021.

Recent policy initiatives that make it easier for foreigners to live and work in the UAE have also bolstered the demand for real estate properties. Experts agree that this progressive approach will continue cementing the country’s position as a great enabler of global mobility.

The uptick in the real estate industry provides an interesting vantage point of realisation as people try to understand the impact of Covid-19 – particularly in the way it perpetually changed how we live our lives. Navigating a modern-day pandemic has pushed people to rethink their lifestyles, with community living becoming a preferred option – and even a priority – for many.

For others, especially foreign investors, reevaluating lifestyles meant looking for a country that has emerged from the pandemic relatively unscathed. The UAE was one of the first countries to successfully launch a nation-wide vaccination campaign, allowing it to open borders earlier than most other countries. This drew a lot of international attention, including from potential residents who now have more visa options.

Projections point to a continuous rise in property transaction volumes in the UAE, with a particular stellar performance by off-plan projects, and larger properties within community spaces.

The Expo 2020 Dubai has also put a spotlight on the potential of the emirate – not just in hosting international events amid a global crisis, but in strengthening its potential as a hub for businesses and residents alike. Over 24 million people visited the world Expo over its 6-month run, and the Dubai government has made its legacy plans clear from the outset.

Commercial real estate took more hits from the pandemic, as tenants were forced to make difficult business trade-offs, as they also accelerated digitalisation efforts to keep up with what seems like a consumer exodus to virtual retail spaces. Hawk-eyed analysts are watching the sector closely to unearth more predictive insights as pandemic recovery continues.

In the UAE at least, footfall to brick-and-mortar shops have generally recovered from its 2020 low, and while e-commerce dominated consumer spending, physical shopping remains a central role in the country’s lifestyle – for residents and tourists alike. Creativity will define the next few years in commercial real estate – and not just “regular creativity”, but a type that can cut through the promises of advanced life-like inventions that appeal to people’s natural inclination towards comfort and convenience.

Real estate operators and leaders are sitting on the precipice of a new lifestyle era – modern and contemporary ways of how societies live, work, shop, and play. The numbers in the UAE seem to be on our side, but the real challenge is preserving that trajectory, and ultimately unlocking the future of the industry.

Read the article in its original location here: https://gulfbusiness.com/uae-keeping-the-real-estate-momentum-going/

Jacob John named in Middle East’s 100 most influential construction leaders

15 June 2022, Dubai, UAE:

Congratulations to K. Jacob John, CEO of AG Engineering for being recognised in Construction Week’s ‘Power 100’ as #10 of the Middle East’s 100 most influential construction leaders in 2022!

Jacob John named in Middle East’s 100 most influential construction leaders
Wednesday 15 June 2022

15 June 2022, Dubai, UAE:

Congratulations to K. Jacob John, CEO of AG Engineering for being recognised in Construction Week’s ‘Power 100’ as #10 of the Middle East’s 100 most influential construction leaders in 2022!

Specialising in building services and infrastructure projects, AG Engineering, an Al Ghurair business under its Construction and Services division, continues to position itself as one of the best firms in the UAE within the construction sector – demonstrating the required strength and skill by successfully completing countless commercial projects that have played an important role in advancing the development of infrastructure in the nation.

The company’s growing team consists of over 3,000 employees from 26 diverse countries – led by the conscientious strategic leadership of Jacob John who has enabled the key legacy knowledge, talent and experience of one of the largest construction conglomerates in the Middle East into the AG Engineering business!

AG Facilities Solutions receives ISO certification in recognition of outstanding customer care

15 June 2022, Dubai, UAE:

AG Facilities Solutions’ (AGFS) ‘AG Centre for Enhancing Life’ has received the international ISO 18295:2017 quality standard, receiving formal certification for the second consecutive year.

AG Facilities Solutions receives ISO certification in recognition of outstanding customer care
Wednesday 15 June 2022

15 June 2022, Dubai, UAE:

AG Facilities Solutions’ (AGFS) ‘AG Centre for Enhancing Life’ has received the international ISO 18295:2017 quality standard, receiving formal certification for the second consecutive year.

AG Facilities Solutions’ (AGFS) ‘AG Centre for Enhancing Life’ has received the international ISO 18295:2017 quality standard, receiving formal certification for the second consecutive year.

The certification specifies best-practice requirements and standards for customer interactions, reinforcing AGFS’ commitment to customer-centricity and service excellence.

Centered around delivering an optimal experience, implementation of this ISO standard creates value for both customers and employees at the customer care centre.

The ‘AG Centre for Enhancing Life’ provides 24/7 support for customers, across hard services – such as AC, electrical maintenance and plumbing, and soft services- such as cleaning and pest control. The centre is staffed with a diverse team of different nationalities and linguistic competencies, all with extensive knowledge of the Facilities Management (FM) sector. In 2021, the Centre assisted with more than 30,000+ requests, achieving a high customer satisfaction score.

“A customer-centric way is focusing on supporting customer involvement before and after providing the service to drive the business and enhance customer loyalty which, combined, drive business growth. At AGFS, centricity is our hallmark”, said Tarek Nizameddin, CEO of AGFS.

The Centre has created various omni-channels to register all service requests through calls, email, and web portal or mobile application.

Read the article in its’ original location in Community Management Today here: https://bit.ly/3b3BUCM