AG Cars Services rated 5 stars by ESMA
- The accreditation provides reassurance to customers that they can expect a high-quality service experience;
- AG Cars Services has served vehicle owners across the UAE for more than four decades.
28 January 2021, Dubai, UAE
AG Cars Services, part of the diversified Al Ghurair Investment group, has received 5-star accreditation from the Emirates Authority for Standardisation and Metrology (ESMA) for three of its service centres, in recognition of demonstrating a superior quality standard.
Under ESMA’s detailed assessment and review, the three service centres – in Dubai, Al Ain and Ras Al Khaimah – were found to adhere to the high national standards of the country. As a company with a customer-centric approach, this provides reassurance to customers of AG Cars Services that they can expect top quality and a professional service experience when visiting these centres.
Commenting on the accreditation, Arturo Lujan, CEO of Al Ghurair Ventures said:
“Receiving 5-star ratings from ESMA for three of our prime location centres is a proud moment for all of us in AG Cars Services. With the ESMA certification, our valued customers have even more reason to trust that they are dealing with the leading automotive service centre in the UAE, where quality of service, in addition to fair pricing, is our priority.
I am very proud of our team who work tirelessly, every day, with a determined commitment to never letting our standards drop. We continue to work closely with ESMA to have every service centre in our network 5-star accredited.”
Mohammed Maktari, General Manager of Al Ghurair Auto, commented:
“’Quality Service Trusted By Generations’ is the strapline of AG Cars - and with the ESMA 5-star rating, we are enforcing our commitment to our vision, and delivering on this promise. We are proud that our facilities have been serving the motorists of UAE for more than 40 years, with capability to service every type of vehicle – from two wheelers to large commercial vehicles – all brands, and all models, across our network. Congratulations to our team for this success!”
AG Cars Services has served vehicle owners across for more than four decades and, today, is one of the leading service providers in the country, with a reputation associated with quality service, trust and affordable pricing.
Established in 2001, ESMA is a federal UAE authority and the only official reference point in the country for quality standards. Through ESMA, a new era of excellence and quality will be ushered into the national economy.
About AG Cars Services
AG CARS Services by Al Ghurair is the largest premium multi-brand car service centre network in the UAE, offering complete automotive service solutions under one roof, including RTA authorised vehicle testing and certification.
AG CARS Services has an integrated management system as per the requirements of ISO9001:2008(Quality), ISO140001:2004(Environmental) and OHSAS 18001:2007(Health & Safety) standards to ensure service quality.
For media enquiries, please contact:
Group Senior Manager – Communications, Al Ghurair Investment
Phone: +(971) 50 9299 540